Vision

To provide unique, targeted services to real estate related service providers to assist them in maintaining and increasing their customer relationships effectively, inexpensively, and professionally.

Mission

To efficiently connect local real estate agents, buyers, sellers, and homeowners with area real estate service providers.

Guiding Principles

1. Create Service Value
   

   Listingbook is committed to providing superior services to the entire Listingbook community. The services offered in our Service Provider Program are designed to save time and financial resources; increase customer satisfaction; and provide convenience by simplifying communications. We can ensure our Service Providers that the benefits they receive are not just marketing fluff, but benefits with real value.

2. Solving Service Providers' Needs through Innovation
   

   The Listingbook staff constantly confronts the challenge of anticipating the future needs of its Service Provider community. We see innovation as the way to enhance the traditional methods of building customer relationships. Our goal is to use innovation to help our Service Providers solve problems related to customer retention and growth while reducing related costs. Ultimately, we hope Listingbook Service Providers will be able to increase their sales with less time and money spent per sale. We will continue to improve our programs for Service Providers by anticipating future needs and finding applications to solve them.

3. Our Providers' Satisfaction
   

   In order to maintain Listingbook as a premier service, we believe customer satisfaction is key. We seek all customer comments and complaints. We listen to our Service Providers' needs; then we act to exceed their expectations. We are dedicated to making sure that a Service Provider's participation in the Listingbook community is the best experience possible.